您要找的是不是:
广角的；大角度的
广角的；大角度的
wifi dongle
爱K歌TV欢唱盒可使用外接式USB无线网卡（WIFI dongle），不支援3G网卡。若想确认无线网卡是否可以使用，可以查询您的无线网卡规格，符合以下晶片种类即可正常使用，USB WIFI晶片支援：...
基于24个网页-
在网络连接上，VBridge MP207H除了支援有线乙太网10/100Mbps外，还可选配支援802.11b/g/n的无线网路接收器(WiFi dongle)，提供最高可达300Mbps的无线高清影视传输，令网络生活更无拘无束。
基于10个网页-
电视网路播放器
For those with a WiFi dongle, Microsoft's suggesting you use that packaged USB extender and plug your wireless connection into one of the front two ports.
Connectivity comes via Gigabit Ethernet and a WiFi dongle roughly the size of a wireless mouse receiver protruding from its base, and a 5V socket provides Transporter with power.
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Knowledgebase
WSS FAQ Windows (Storage) Server 2012 R2 Products and Editions
Comparison
For W & W16000 please visit following link from Microsoft:
http://www.microsoft.com/en-us/download/details.aspx?id=41703&WT.mc_id=rss_alldownloads_all
[http://www.mic...
WSS FAQ How to repair or restore WSS/WSSE backup
According from Microsoft follwoing link, it is need WSS/WSSE
installation media:
Restore or repair your server running Windows Server Essentials
https://technet.microsoft.com/en-us/library/jj593197(v=w...
Here is the steps to access your home directory in OS7:
via Windows File Manager with SAMBA/SMB/CIFS
1. Clear credentials on your Windows first. See this link for details.
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/686/0/how-to...
Cannot join AD server or access shares after updating NAS firmware or
Please verify the following Samba/CIFS settings in the NAS GUI if you
cannot join the NAS into the AD anymore after you have updated the NAS
firmware or AD server:
Server Sig...
ClamAV instead Intel Security/McAfee/VirusScan since 2017 Sep 01
Since 2017 Sep 01 production Thecus NAS without McAfee support, if
your NAS color box without Intel Security or McAfee icon or text
please remove this APP and choose ClamAV to instead.
For OS5 X64 V2.06.x, OS7 or above version please try on "nas_mib.tar"
which have new updated, and also this file build in NAS ADMIN WEB SNMP
page just ned click DOWNLOAD to download.
elder version:
Attached file (net-snmp-mib.zip) contains the MIB files...
Does N or W5000+ support mini PCI-E or mSATA?
N or W5000 have a slot for MINI PCI-E but mSATA, even it is
same slot layout but without related mSATA signal, but this slot is a
reserved function thus current no utility or FW able to s...
Does XBMC/KODI support remote control?
1. Try from "Kore, Official Remote for Kodi" from your mobile device:
https://play.google.com/store/apps/details?id=org.xbmc.kore
https://itunes.apple.com/tw/app/official-kodi-remote/id?mt=8
And enable fro...
If V1.05.00.22 can't add the HDD as spare while RAID degraded under
some condition, please upgrade to V1.05.00.23 to fix this
http://www.thecus.com/Downloads/beta/FW/N4100EVO_FW_1.05.00.23.rom
[http://www.thecus.com/Downloads/beta/FW/N4100EVO_FW_1...
If there is XFS error on EVO model, please try to download and upgrade
firmware to version 1.05.00.23 firstly:
http://www.thecus.com/Downloads/beta/FW/N4100EVO_FW_1.05.00.23.rom
[http://www.thecus.com/Downloads/beta/FW/N4100EVO_FW_1.05.00.23.rom]
After u...
HDD every 5000 hours notification
Since 2017 released firmware with this function support, it is HDD
life time notification every every 5000 hours, as like car or tires
mileage notification let user know the HDD life usage goes to which
stage, prevent fr...
How 4k or 4kn HDD support?
1. Since 2015 April, OS5 X64 firmware V2.05.08 and above add 4K native
(4KN) HDD support already.
2. 512E, so for most HDD in market is 512E (physical 4K but emulation
3. 512 or 512 traditional HDD.
NAS OS version lis...
How downgrade brand new empty N5810 from OS7 to OS5 via USB
Please try following steps to re-flash the USB DOM back to N5810:
1. Please download the attached USB tool "OS7_Upgrade_FW_v0.1.zip" or
https://www.dropbox.com/s/ul6dcmaynrz9tvs/OS7_Upgrade...
How LDAP work with SAMBA
If join LDAP and the FTP working but SAMBA doesn't, it is cause from
LDAP server without related SAMBA password configure for user, thus
need add following password configure for each user from LDAP:
objectClass: sambaSamAccount...
How MAC link to Dropbox from OS7
Please refer to enclosed file
"Thecus_OS7_DROPBOX_MAC_OSX_10.12.6_V1.0.pdf".
How much screws for 3.5" HDD? 4 or 6?
The 3.5" HDD default design for 4 screws, due certain HDD need extra
inner space for more disk platter and move 2 tradition screw holes
location to the edge, thus some new HDD tray have this new screw holes
only, fo...
How OS6 N N N set partition name back
How _N2310_set_partition_name_backEAMDE file & “gofactory” into an
USB root folder.
* Unzip and copy REAMDE file & “gofactory” into an USB root
* Please USB and HDDs into ...
How OS7 auto firmware (FW) update?
If able to access internet for Thecus FW server and system would check
& download FW on every Monday 00:00, since user reboot NAS from ADMIN
WEB page or front power button, and system would
auto update downloaded FW au...
How OS7 roll back to OS5
NOTE: ROOT FOLDERS CREATED WITH OS7 THROUGH THE GUI (CONTROL PANEL ->
SHARED FOLDER) ARE NOT VISIBLE WITHIN OS5, SO PLEASE BACKUP THIS DATA
FIRST BEFORE DOWNGRADING TO OS5.
* If you could login NAS ADMIN WEB page.
* Uploa...
How RSYNC backup between Thecus and QNAP
Please download following PDF files:
How_Thecus_RSYNC_backup_to_Qnap_V1.0.pdf
How_QNAP_RSYNC_backup_to_Thecus_OS7_V1.0.pdf (Thecus OS7 only)
How RSYNC backup between Thecus and Synology
Please download following PDF files:
How_Thecus_RSYNC_backup_to_Synology_V1.0.pdf
How_Synology_RSYNC_backup_to_Thecus_V1.0.pdf
How to access data if NAS out of order or end of life?
1. Contact with your reseller, distributor or Thecus office for RMA
request directly. And following reseller/distributor/office link for
your reference:
http://www.thecus.com/wtb.php [http://www.the...
How to change the hostname from Thecus ID'DDNS
1. You must have activated Thecus ID(your email) & password.
2. Logout Thecus ID from NAS Thecus ID page.
3. Login with your Thecus ID & password, but the DDNS hostname as you
preferred.
In brief words:
The N doesn't like X86 PC have BIOS to manage the power
status after power break, but the MB have a jumper at location J5 to
configure as default or always on:
J5 Pin 1-2 -> Button on (default).
J5 Pin 2-3 -> Always on
As enclsoed PDF file
How to configure NAS boot from DVD or USB driver.
1. Plug USB driver into NAS back panel (black) USB2.0 port, and USB
2. Power up NAS & press F2 into BIOS.
3. Config BIOS boot menu booting from USB driver...
How_to_configure_port_forward_DDNS_THECUSID-V0.1
Some user unable access NAS from internet smoothly or have configure
UPnP port forward but not working sometime. Thus we arrange a guide
for user step by steps to:
1. Configure NAS IP to correct static ...
How to configure subfolder ACL
1. The root folder (first level) need create from NAS ADMIN WEB page.
2. Subfolder need create from Windows, FTP or else protocol.
3. Subfolder ACL need configure from NAS ADMIN WEB page.
4. Each ALC page have a check box ...
How to count NAS BTU
Generally Thecus NAS 1W about 4.265BTU/hr (Redundant power
4.2652BTU/hr ), thus we could converter from watt from power supply,
also we could found the power supply specification from NAS
specification: http://www.thecus.com [http:/...
How to disable & enable HA
If went to change something as like network configuration, it is need
pasue/disable HA model first, and following steps for your reference:
How to disable HA:
Login HA "ACTIVE" NAS -> HA page -> DISABLE -> choose DISABLE bot...
How to downgrade OS5 X64 & OS7 NAS FW
***CAUTION!! THIS OPERATION WOULD MAKE YOUR SYSTEM MALFUNCTION OR DATA
***PLEASE CONSULT FROM THECUS TECH SUPPORT STAFF FIRST!!***
For some reason need to downgrade NAS FW, please upload following
How to enable BitLocker on Windows Server 2012 R2
http://thesolving.com/storage/how-to-enable-bitlocker-on-windows-server-2012-r2/
[http://thesolving.com/storage/how-to-enable-bitlocker-on-windows-server-2012-r2/]
How to enable HDD SMART
1. Generally HDD default the SMART function enabled, but in some case
this function would disabled on unknown user or reason.
2. In order to get correct HDD health status from HDD, please try from
following path to enable HDD SMART...
How to enable SMB1 from Windows 10 (win10)
Window 10 since 2017 Sep update and disable the SMB1 function support,
if your NAS support SMB1 only, please enable to SMB1 from Windows 10
and able to access elder version NAS as like OS5 X64, OS6 and elder
How to enable SYSLOG get more logs for analysis?
*How to identify my NAS belong to which OS?
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/606/0/thecus-raid-roaming-table
A. SYSLOG MANAGEMENT
A-1. Enable the from ADMIN WEB...
How to get password of Thecus ID back, If forget the Thecus ID?
If forget Thecus ID password, please visit following link and choose
FORGET PASSWORD:
http://thecusid.thecuslink.com/mythecusid/
[http://thecusid.thecuslink.com/mythecusid/]
------------...
How to install Plex on N2310 & N4310
Due Plex policy changed, since 2016 Jul Plex unable to support N2310 &
N4310 Power PC & early version ARM CPU, thus please install latest
PLEX from NAS OFFICIAL APPLICATION page directly.
If you need offline copy, ...
How to make root share folder un-browseable or hidden
OS5 X32 & X64 SERIES
Home > Storage > Share Folders > choose a folder > Samba > Browseable
> No > Apply.
Control Panel > File Sharing/Privilege > Shared Folder > Samba >
Browseable > No > Apply...
How to recover deleted files?
1. If you enabled SAMBA RECYCLE BIN and remove file from SAMBA
connection, please refer to following FAQ to check file been moved to
recycle bin.
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/246/0/how-t...
How to reflash / restore
N5810 OS5X64 or OS7 USB DOM?
N5810 store OS on USB DOM, but place data on RAID/HDD, thus please
power NAS off and eject HDD, and refer to following FAQ to DD the
N5810 USB DOM:
OS5 & OS7 - How to DD SATA & USB DOM via Fedora L...
How to remove "Global" Hot Spare
1. Due "Global" Hot Spare configured on NAS with HDD'serial number,
thus please upload following patch to remove this record.
2. This patch executed and no need to reboot.
3. If don't know your NAS suit for which please ...
How to remove Windows saved network password
If NAS IP at 192.168.1.123, since we type \192.168.1.123
[http://thecus.kayako.com/staff/Knowledgebase/Article/\192.168.1.123] to
enter NAS_public folder and no any account & password need as an
anonymous log...
How to reset N2800 back to factory default. (OS5 X64) (OS7)
OS7: (V3.x.x)
1. Download the attached zip file "OS7_Reset_Default_v0.1.zip".
2. Unzip the file "OS7_Reset_Default_v0.1.zip".
3. Put folder "gofactory" to the root of USB path.
4. Plug the USB ...
How to Reset OS6 Admin Password by USBCOPY.
A. Arrange an empty USB driver.
B. Unzip OS6_restore_admin_pass_by_USBCOPY.zip files to USB root
C. Power NAS up as usual, plug USB driver into NAS while NAS
power up ready.
D. Press USB COPY button f...
HOW TO RESET OS7 TO FACTORY DEFAULT
1. Please download OS7_Reset_Default_v0.1.zip & unzip.
2. Copy "gofactory" folder to an empty USB driver root folder.
3. Power NAS off.
4. Plug USB driver to NAS (USB2.0 black port is preferred).
5. Power NAS up.
How to reset the N N10850 (toptower) RED warning LED?
If NAS have error log as like wrong admin password or RAID issue,
would triggered the RED warning LED up.
And following 2 method able to reset this RED warning LED.
A. From NAS front pa...
How to resolve AFP permission issue, CNID DB error or .AppleDB error.
If via AFP access NAS but get AFP permission issue, CNID DB error or
.AppleDB error, please try from MAC via FTP or SAMBA access to NAS, if
it is working correctly, and should related...
Please refer to the PDF to setup your HA.
How to stream Thecus OS5 X64 NAS video to Apple TV
1. Please following attachments to configure NAS.
2. This operation would login into NAS via SSH, it is high risky
operation and you know the possibility to lose configuration & data,
also LOSE TECHNICA...
How to update BIOS for NV2/N2810PLUS/N2810PRO/N4810
1. Prepare an USB Flash in FAT 32 format, non-bootable.
2. Download & unzip follwoing files & folder onto USB flash.
NV2 N2810PLUS
http://www.thecus.com/Downloads/BIOS/N2810_and_Plus...
How to upgrade OS5 X32 FW via USB upgrade tool
0. Please download USB Tool as below
or https://www.dropbox.com/s/8lz7y6tjgj2phoc/X32_usb_upgrade_1.0.9.1.zip
[https://www.dropbox.com/s/8lz7y6tjgj2phoc/X32_usb_upgrade_1.0.9.1.zip]
1. Arrange an empty USB ...
How to upgrade or flash OS5 X64 FW via USB upgrade tool
Please try following steps to re-flash the OS5 X64 FW:
1. Please download the attached USB tool " X64_USB_UPGRADE.zip"
2. Please unzip the downloaded file. There should be a folder called "
The W & W5000 support up to 2GBx2=4GB max, if you need
upgrade to 4GB memory, and following items for your refrence:
1. Get compatible DRAM from list
http://wss.thecus.com/sp_compatibility.php
[http://wss.thecus.com/sp_compatibility.php] -> W400...
How upgrade brand new empty N5810 from OS5 to OS7 via USB
Please try following steps to re-flash the USB DOM back to N5810:
1. Please download the attached USB tool " X64_USB_UPGRADE.zip"
2. Please unzip the downloaded file. There should be a fo...
How USB upgrade N5810 FW from OS7 to OS7
Please try following steps to re-flash the N5810 USB DOM:
1. Please download the attached USB tool "OS7_USB_Upgrade_v0.2.zip" or
https://www.dropbox.com/s/m04gsi8xcxexry5/OS7_USB_Upgrade_v0.2.zip?dl=0
Please refer to attachment
How_Windows7_connect_to_VPN_Server_L2TP_IPSec.pdf
If my HDD, RAID, NAS or SAN is damaged or failed, what should I do to
get my data?
If your failed or damaged HDD is under warranty, then contact the HDD
manufacturer RMA may swap it for a new one. However, if you want to
get your data from the damaged H...
IF N2310 HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID DATA RESCUE)
Please kindly assist us doing following steps to update via USB &
ADMIN WEB UI "BOTH" for this issue:
A-USB Flash
Please update N2310 internal MB OS to latest version:
http://esupport.t...
If N2310 HW replaced but can't access to RAID data.
If latest INTELLIGENT NAS V1.01.20 (http://install.thecus.com) unable
help you to login NAS directly.
But asking to "Create RAID", "ASSIST RIAD" or related message, please
arrange following steps for o...
IF N N HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID
DATA RESCUE)
IF HDD & RAID IS HEALTH
1. Please arrange another same model NAS.
2. Via USB upgrade tool upgrade NAS HW to latest version.
http://thecus.kayako.com/default_import/Knowle...
If N/N out of response how should I do?
* Please download latest Intelligne NAS from
http://install.thecus.com [http://install.thecus.com] to search
N/N, and also beware open your Windows firewall or
antivirus fi...
IF N4310 HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID DATA RESCUE)
Please kindly assist us doing following steps to update via USB &
ADMIN WEB UI "BOTH" for this issue:
A-USB Flash
Please update N4310 internal MB OS to 828 and then update to 867:
If NAS install LSI SAS 9200-8e to linking D16000 but unbootable.
A. We need prepare an USB driver as a Free DOS bootable disk from:
http://rufus.akeo.ie/ [http://rufus.akeo.ie/] or
https://github.com/downloads/pbatard/rufus/rufus_v1.1.7f.exe
[https://gi...
If NAS unable boot into system or no display from VGA or HDMI, please
check following possible causes:
1. Since power up without any light up, could be Power Supply Unit or
related parts need replacement or RMA service. (Should have no display
or video ...
If RAID degraded how should I do?
If we created RAID 5 from HDD1, 2, 3 & 4, but system warning about
RAID degraded, please check following steps:
* Check from NAS ADMIN WEB page -> STORAGE -> RAID MANAGEMENT page,
to check which HDD out of RAID. The...
iSCSI Quick Configuration Guide 32-bit FW edition
iSCSI Quick Configuration Guide 64-bit FW edition for V2.04.05b or
This guide is for all Thecus NAS with 64bit firmware.
N8900 / N8900V / N12000 / N12000V / N16000 / N16000V / N6850 / N8850
/ N10850 / N2800 / N4800 / N5550 / N7700PROv2 /
N8800PRO...
Due system limitation that following models will off limited support.
I4500 / I5500
N199 / N299
N0204 miniNAS
N1050 / N2050
N3200PRO / M3800
N4100 / N4100Plus
N5200 / N5200PRO
A. Install OneDrive App:
1. Login as the admin. Go to [ App Center ] and search "onedrive".
2. Click the app icon and choose "Install".
3. After installing the app, pick "Allow user to use this module".
4. Make sure a user is created on the system.
MAX. NO OF ISCSI TARGETS
MODEL NAME
MAX. TARGETS
MODEL NAME
MAX. TARGETS
MODEL NAME
MAX. TARGETS
N4510UPRO-R
N7700PROv2
MOTION EYE USB & IPCAM compatibility list. Motion - Working Devices..
This application / module base on MOTION, and the front end called
MOTION EYE, and following Working Devices for your reference:
http://www.lavrsen.dk/foswiki/bin/view/Motion/WorkingD...
* If N12850 series, N16850 series, W12850 & W16850 unable to boot
* Power supply is AcBel, please clean CMOS battery & BMC cable.
* Please refer
to N1_W1_clean_COMS_BMC_cable_V0.1.pdf
N12910SAS N16910SAS W12910SAS W16910SAS how many PCIe slot usable?
The N12910SAS N16910SAS W12910SAS W16910SAS have following physical
Physical slot:
PCIe 3.0 x 16 1slot (PCIE6/4: single at x16 (PCIE6)? dual at x8
(PCIE6) / x8(PCIE4)
PCIe 3.0 x 8 ...
N N OS6.1 build latest USB upgrade
Thecus_USB_Upgrade.2.0.0-N2520_OS6.1.21.t1 (since 2015/Oct/05)
A. Download 1.1GB ZIP file from:
http://www.thecus.com/Downloads/DOM/Thecus_USB_Upgrade.2.0.0-N2520_OS6.1.21....
N2810 support 4K video play from XBMC/KODI?
N2810 4K video playback ability related Intel CPU/chipset support HW
decode for following format only:
H.264 30FPS
H.264 24FPS
And please try on following H.264 24/30FPS files.
NPRO/NECO/N4800ECO Power adapter table
NPRO/N4800 adapter is DC19V for BBM/Li battery charge.
N4200ECO/N4800ECO adapter is DC12V without BBM/Li battery charge
NPRO/N4800
default DC19V adapter
N4310 OS6 build 867 (since 2015/Jun/25)
A. Download ZIP file from:
http://www.thecus.com/Downloads/DOM/N4310-USB.2.1.2-FLASH-867.zip
[http://www.thecus.com/Downloads/DOM/N4310-USB.2.1.2-FLASH-867.zip]
https://www.dropbox.com/s/xpgq56g0ickgwd7/N4310-USB....
Nsync guide for OS5 X32 N4100 / N4200 / N5200 / N5500 / N7700 series /
N8800 series , please refer to attchment files.
Thecus N4100 Nsync Quick Guide .pdf
Thecus_nsync_over_internet_quick_guide_.pdf
NVR-How to add local host as exception site
As enclosed PDF file: NVR-How_to_add_local_host_as_exception_site.pdf
* VIA XTERM TO OPEN JAVA CONTROL PANEL.
* ADD LOCAL HOST AS EXPECT SITE FROM JAVA CONTROL PANEL.
Under LOCA...
OS5 & OS7 - How to DD SATA & USB DOM via Fedora Live USB dongle
PLEASE CONTACT TECH STAFF HELP YOU TO CONFIRM YOUR NAS MODEL FIRST,
and enclosed PDF file for your reference:
How_to_DD_SATA_DOM_via_Fedora_Live_USB_dongle_V0.3.pdf
How_to_DD_USB_DOM_via_Fe...
OS5 X64 & OS7 have Telnet client for NAS access to Telnet server?
Please via following command to download Telnet client under NAS’SSH
WGET --NO-CHECK-CERTIFICATE
HTTPS://WWW.DROPBOX.COM/S/LMHCXMX9G7V716K/TELNET;CHMOD
[HTTPS://WWW.DROPBOX.COM/S...
OS5 X64 BTRFS snapshot guide:
Snapshot_OS5_x64_v2.pdf
Each model would keep difference snapshot copy depend on NAS’default
DRAM size, and then new copy would replace oldest.
4GB -> 128
16GB -> 512
N2810 2GB DRAM -> 64
* Create NAS user account.
* Install & enable Dropbox app/module.
* Go to APP CENTER, Dropbox and Click "Allow user to user this
module" as following picture.
* Log out NAS UI.
* Log on DROPBOX WEB site.
* Log in NAS UI via NAS "user" account....
OS7 - How to flash NPLUS N2810PRO & N4810 EMMC via USB
1. Please refer to attached PDF guide for more details.
2. Latest version image file here:
https://www.dropbox.com/s/dh7u7wol177wt0h/Thecus_N2810_RESCUE_DOM.v3.01.00.2....
OS7 & OS5 X64 models how to disable the SMB1, thus please try on this
1. Please update to V3.02.00.2 or above version for SambaCry
Vulnerability (CVE-).
2. If NAS with Internet access capacity, it is no need to download
this file fr...
OS7 how to change Workgroup/Domain if without AD join.
1. Please update to OS7 3.01.00.4 or above version.
2. Please go to Control Panel-> PRIVILEGE -> AD -> edit
Workgroup/Domain -> Apply
OS7 N V3.02.02.1 RESCUE USB UPGRADE
N.02.1_rescue_fw
N.02.1_rescue_fw
A. Download 175MB ZIP file from:
N2350 https://www.dropbox.com/s/q2navxp79awqo4j/N.02.1_rescue_fw.zip?dl=1
[https://www.dropbox.com/s/q2navxp79awq...
OS7 N2810 XBMC/KODI Airplay
According from
http://www.weirynet.com/blog//kodi-airplay-working-with-ios-9
[http://www.weirynet.com/blog//kodi-airplay-working-with-ios-9]
iOS8 support Airplay video & audio
SYSTEM -> SETTINGS -> SERVI...
OS7 N2810 XBMC/KODI Youtube playback
1. Accoriding from
https://github.com/Kolifanes/plugin.video.youtube/releases
download ZIP file and put into NAS
https://github.com/Kolifanes/plugin.video.youtube/archive/5.2.1.zip
[https://github.com/Kolifanes/plu...
Overview about how Thecus staff check NAS remotely
For some issue Thecus need arrange engineer to check your NAS
remotely, and difference issue need very method to access your NAS or
environment, thus following difference ways for your reference:
Rack mount NAS non slidable & slidable rail installation guide:
Please refer to enclosed files:
1. non-slidable-rail-1U-Rack mount instructions.PNG
2. non-slidable-rail-2U-above-Rack mount instructions.PNG
3. slidable-rail-type1-.pdf
4. slidable-rail-typ...
Please download following
file: How_to_access_OS5_X32_RAID_data_from_OS5_X64_system_V0.1.pdf
OS5 X32 NAS MODEL
OS5 X64 NAS MODEL
N8800PRO (v1)
N7700PRO (v1)
Seagate ST SMR HDD
We afraid this HDD have some difference behavior as like extra long
latency, it is difficult for RAID under heady loading or RAID
rebuilding, also during file transmitting you could see bandwidth drop
even to zero, thus we w...
Secure FTP (Explicit) encryption & SFTP (SSH File Transfer Protocol)
Example 1: Explicit FTP over TLS
Enable the SFTP from FTP page, please ensure your FTP client utility
support the Secure FTP (Explicit) encryption, or choose FILEZILLA.
A. Download & i...
Since N2310 HW replaced and first boot with data RAID HDD,please
confirm following items:
1 Please download & use latest INTELLIGENT NAS V1.01.20 from
http://install.thecus.com [http://install.thecus.com].
2 Power new N2310 up with old HDD (have old dat...
Surveillance Station (Center) notes
A. Surveillance Station APP support native OS7 NAS, thus unsupported
which NAS upgrade from OS5 to OS7 as like Cedraview NAS
NPLUS N2810PRO N
T-OnTheGo incompatible with my mobile device any workaround or 3rd
party solution?
The T-OnTheGo base on WEBDAV service, thus as like NAS FTP service
allow use any FTP client to access. If T-OnTheGo incompatible with
your mobile device, please try from ...
If Thecus ID unstable please try on following suggestion:
1. Check the Thecus ID status, please visit following page.
http://thecusid.thecuslink.com/mythecusid/
[http://thecusid.thecuslink.com/mythecusid/]
2. Thecus ID is a DDNS service too, and NAS A...
Thecus OS7 KVM with CentOS7 example
Even KVM support Windows & Linux VM both, but Linux VM need additional
steps to do, here enclosed the file about CentOS7 detail steps:
1. Via Local Display to configure KVM and install VM as CentOS
Thecus RAID roaming table:
1. Latest update at 2016 Sep, this table for RAID HDD & data roaming
to another compatible NAS only.
2. About configuration & user account please download CONF.BIN and
restore on new NAS, and CONF.BIN restore/upload need und...
Upgrade Orbweb.me to v4.0
To upgrade to the new version please do the following:
1. If you are new to Orbweb.me, sign up for an Orbweb.me account from
2. Download the latest host software from https://orbweb.me/download/
[https://orbweb.me/downloa...
USB & eSATA_schedule backup user guide
定期備份NAS資料到USB外接硬碟盒
定期备份NAS数据到USB外接硬盘
What default login account & password for Mysql module?
ACCOUNT=> root
PASSWORD=> empty just enter
What HDMI & Display Port version on N2810PRO & N4810
HDMI is V1.4b
Display Port V1.1a
What is logrotate function from Syslog Management?
システムログ マネージメントにあるLogrotate
につきまして?
The system will save the information, error and warning syslogs to the
syslog folder.
Depending on the option, if there are new entries added to the logs
since the fun...
What is max filename character length
The filename length related to folder path length, according from
Microsoft https://msdn.microsoft.com/en-us/library/aa365247.aspx
[https://msdn.microsoft.com/en-us/library/aa365247.aspx] the total
length is 260 cha...
What is RDX mode? What is RDX device?
What is RDX mode?
Undere RDX mode, the COPY button on front panel will become the
eject/umount function for RDX USB device.
What is RDX device?
https://en.wikipedia.org/wiki/RDX_Technology
[https://en.wikipedia.or...
What is recommend method for OS7 beta experience
Most OS5 X64(but N7700PROV2/N8800PROV2) SHOULD work with OS7 for beta
testing, OS5 X64 system have different file structure, ACL and others,
thus have no plan to support OS5 upgrade/migrate to OS7 officia...
What ports encrypt DATAGUARD or RSYNC used?
DATAGUARD or RSYNC encrypt transmit over internet what ports need to
forward on rsync target side? (DATA GUARD)
If need doing DATAGUARD or RSYNC encrypt transmit over internet, it is
need configure the port ...
What the difference between Disk Security & RAID encryption?
Disk Security base on ATA Securuty protocol between HDD & BIOS:
http://www.answers.com/Q/What_is_ATA_Security_Mode
http://www.t13.org/documents/UploadedDocuments/docsr4-ACS-Security...
What the notification message means about Power_On_Hours? ( power on
Following message as like car maintenance schedule mileage, thus NAS
would generate this message around every 5000 hours for user know the
HDD lifetime usage, and prepare new H...
Where is CPU / Processor Compatible list?
Some NAS specification table have an item called "Processor Compatible
with" as like following list, but why I can't found the CPU /
Processor compatible list?
It is for special quantity order or OEM mainly, a...
Why after firmware update and my Media player, set top box, Acronis
recover from network driver or Windows XP SAMBA (SMB) or file sharing
unable to accessible?
Due most Media Player support SAMBA/SMB1 only, and security &
ransomware concern many governme...
Why backup between NAS and USB performance slow?
1. Most USB HDD in NTFS file system but under Microsoft patent, even
it it workable, but NTFS/FAT USB HDD unable to get full speed on the
2. Thecus NAS default in EXT3/4 file system, if need running ...
Why can't found Thecus backup utility anymore?
Due Thecus bundled Acronis for years, and more and more 3rd party
backup utility available, thus following
3rd party utility which
support trans file between PC & NAS via network driver able to
instead...
Why can't install Intelligent NAS on my Windows PC?
About Intelligent NAS installation issue, please change your PC date
to 2016 and able to install Intelligent NAS as a workaround, until
install completed and you able change the PC date back.
OS6 N2520...
Due to hardware related limiation the NU N & N7510
support up to XMBC (13.x) only, and have no Kodi 14.x or further
version support.
FOR N2800, N4510U, N4800, N5550, N7510 ON OS5 X64:
IF NAS FW IS V2.06.02.6 OR ABOVE:
1. Make sure th...
Why MAC time machine is working before, but doesn't work anymore after
NAS or MAC been updated?
Due to MAC'time machine version udpated, some user couldn't get time
machine work, thus need establish AFP connection before Time machine,
please try with fo...
Why my Acronis key doesn't work?
* Please check the serial text again, as like vv => w or some
character issue.
* For some case the serial number label on CD package unable to work
with Thecus OEM version Acronis, please visit
https://www.acronis.co...
Why my NAS can't accept GMAIL as email notification account?
https://support.google.com/accounts/answer/6010255
[https://support.google.com/accounts/answer/6010255]
Google may block sign in attempts from some apps or devices that do
not use modern...
Why my NAS Thecus ID / DDNS already in use?
If confirm your email been activated but system show Thecus ID / DDNS
already in use, it is cause from system preset MAC address for Thecus
ID, and you could modify by yourself just need log out Thecus ID from...
Why my NAS Thecus ID / DDNS not working sometimes? (ThecusID)
1. Thecus ID/DDNS need access internet to update, please ensure NAS
have correct IP configuation able to access internet, as like GATEWAY
& DNS most filled and correct.
2. The NAS Thecus ID p...
Why my Thecus ID is ready, but can't access NAS date from internet?
1. Please confirm your ROUTE have UPnP port management support and
EX1: page 101 about "To turn on Universal Plug and Play" from NETGEAR
http://www.downloads.netgear.com/f...
Why N N XBMC idle take high CPU loading.
1. Configure screen server to NONE or BLACK:
SYSTEM -> APPEARANCE -> SCREENSAVER -> SCREENSAVER MODE -> NONE or
2. Disable the RSS news feeds:
SYSTEM -> APPEARANCE -> SKIN -> SHOW RSS...
With HDD data density going up but reliability, and each HDD model
have difference fault tolerance, we try to let user know the HDD
latest condition before HDD damaged as possible, thus we make this
function to info the HDD latest status for user know:
Why NAS performance is slow while trans small size files.
Because the small size file would spent more over head for file
transmitting and make average speed going down, thus a 1GB file would
faster than 100 files in 10MB each. Thus recommend via single...
Why NSYNC show VPN_FAIL
Due to NSYNC & RSYNC default through VPN SSL for data transition, due
OS5 X32 end of life for a while thus we have no plan to update the VPN
SSL, and following suggestion for your reference:
* Change to LEGACY FTP SERVER mode...
Why OS5 X64 DATA GUARD full backup to OS7 NAS show target lose
Due OS5 X64 & OS7 NAS have some internal system folder differ from to
each other, thus why DATAGUARD/RSYNC found system folder difference
and struggled the target lose event, thus recommend v...
Why OS7 some option changed, but doesn't work from Internet Explorer?
Please disbale the Auto Complete box:
Internet Explorer -> Internet Options -> Content -> AutoComplete ->
uncheck the "Form" box -> OK unit to exit
Why performance doesn't improve under Link Aggregation mode?
Due network communication protocol limited, the link aggregation have
advantage for multiple client trans data during heavy loading period,
thus we can't get perfromance advantage via single c...
Why SAMBA file size & used allocated size is difference?
It is related Samba performance, beside the “Allocated buffering
size” need disable & also “Block Size” need change to 1024, thus
could make allocated volume size close to file size. But old file
Why since Windows 10 updated and unable to access N &
N/N share folder?
Window 10 since 2017 Sep update and disable the SMB1 function support,
thus please enable to SMB1 from Windows 10 and able to access
N & N2520...
Why SYSTEM FAILOVER unable change to another node automatically.
The SYSTEM FAILOVER as like real time DATAGUARD/RSYNC function, thus
if first node down and we need to switch 2nd node manually.
Why Thecus high memory usage easily?
Thecus NAS always take high memory usage for best performance and able
to reduce system response time,
thus you don’t need to worry about
the memory usage. Normally Thecus NAS memory usage will going up still
Why Windows 10 unable to access OS7 ACL folder:
Due Windows security concern, please doing following configuration
from NAS ADMIN WEB page:
CONTROL PANEL->SERVICES->FILE SERVICE->SAMBA->Windows File Service
(Samba)-> Enable Samba Service Advanced -> Min...
Why WSS WSSE unable boot from HW RAID which create from BIOS?
According the user guide doesn't mention to HW or BIOS RAID, and
current bundled WSSE OS from Microsoft default as AHCI mode only, if
you went to use BIOS RAID mode have to reinstall WSSE OS,...
Why XBMC or KODI HDMI without audio out?
SINCE KODI 17:
Please configure from LOCAL DISPLAY Toolbar/Start bar->Programs->Audio
Output-> Choose audio output device with your HDMI monitor model name
or SPDIF (for certain models).
KODI 16 OR ELDER:
WSS - How to distinguish a Physical Disk Device from an Event Message
If unable to distinguish a Physical Disk Device from an Event Message,
please refer to enclosed
"WSS-How-to-identify-HDD-by-HDD-serial-number.png", and power NAS off
to check & replace...
Can Windows NAS be an AD member, without AD server role?
(W+ W+ W+ W W1)
The W series Windows NAS (expect W8900 or above model) default as AD
server role from Microsoft policy, and one of WSSE 2012 maj...
WSS FAQ does HDD support hot swap?
It is like normal PC & SERVER to support HDD HOT REMOVE & PLUG (but OS
HDD), but you must know how to disable & uninstall the HDD
from WIndows device manager, as like you current PC.
And following link for your refe...
WSS FAQ Does Remote Desktop Services (RDS) need additional license &
Client Access License (CAL)?
The Remote Desktop Services (RDS) need additional license & Client
Access License (CAL) from Microsoft other edition and following link
for your reference:...
The W series NAS base on Windows Server 2012 and following links for
your reference:
http://blogs.technet.com/b/filecab/archive//using-the-storage-pools-page-in-server-manager-to-create-storage-spaces.aspx
[http://blogs.technet.com/b/filecab/a...
WSS FAQ How to get Windows info let we check for you
Please collect info & log file from msinfo32 & wevtutil total 4 files
let we check for you
msinfo.txt
Application.evtx
System System.evtx
HardwareEvents.evtx
1. GET SYSTEM INFORMATION FROM MSINFO32...
WSS FAQ How to Import (migrate) a Storage Pool on Another Server
Please refer to following link:
https://blogs.technet.microsoft.com/askpfeplat//windows-server-2012-how-to-import-a-storage-pool-on-another-server/
[https://blogs.technet.microso...
WSS FAQ how to remove or disable Windows Certificate Authority (CA)
How to decommission a Windows enterprise certification authority and
remove all related objects
https://support.microsoft.com/en-us/kb/889250
[https://support.microsoft.com/en-us/k...
WSS FAQ how to remove or disable Windows Server & Windows Server
Essential services
IF YOU JUST BRING UP A NEW WSSE, THE WSS2012R2 ESSENTIAL HAVE SETUP
WIZARD/DASHBOARD TO CREATE AD SERVER, THUS YOU NEED SKIP AND IGNORE
THIS WIZARD AND JOIN AD MANUALLY ...
WSS FAQ How to schedule power on & off on W2000(+) W4000(+) &
Please download enclsoed file: "WSS
FAQ-How_to_schedule_power_on_&_off_on_W2000(+)_W4000(+)_&_W5000(+).pdf"
WSS FAQ How to update BIOS for W+ W+ W+
1. Make a DOS bootable USB driver from https://rufus.akeo.ie/
[https://rufus.akeo.ie/]
2. Download and unzip onto USB driver from
WSS FAQ Why I cannot activate WSS 2012 R2 Essentials from W
Under some condition unable to activate successfully, and following
suggestion for your reference:
1. Some early version 36 country languages build in unit could have
this iss...
WSS FAQ: Why WOL work from hibernation, but power off (S5)?
Due W2000 base on Intel 82574L LAN chip, which Intel announced only
inbox driver under WSS2012R2 Essential, thus it is support the WOL
under hibernation, but power off (S5).
WSS How to configure email notification
https://technet.microsoft.com/en-us/library/jj713532(v=ws.11).aspx#BKMK_Email
[https://technet.microsoft.com/en-us/library/jj713532(v=ws.11).aspx#BKMK_Email]
WSS will support RAID6 or dual parity function?
WSS will support RAID6 or dual parity function at least need seven
disks, please refer 3rd item about "What are the best uses of simple,
mirror, and parity spaces?" from following link:
https://social.tech...
WSS/WSSE have 2016 available?
Microsoft have no plan for Windows Storage Server 2016 Essentials (ex:
But Windows Storage Server 2016 will available for rack mount Windows
series NAS (W8900 or above model), and please note the Microsoft
WSSE Windows 10 Connect Steps.pdf
對於某些問題，色卡司需要安排工程師進行遠程檢查您的NAS，而有些特別的問題需要特殊方法來訪問您的NAS或環境，以下不同方式供您參考：
1.對於NAS系統問題和RAID修復的問題，需要將NAS開放在網路上，讓工程師進行遠程直接訪問NAS，我們總部的工程師直接檢查並嘗試修復你的NAS，我們需要NAS
HTTP（端口80訪問）SSH（22端口），同時也請改變臨時管理員密碼讓工程師能登錄。
而下面的指南，供大家參考：
將NAS開放在網路上的三種方式
http://thecus.kayako.com/defau...
如果因為硬碟壞軌或filesystem
error需要克隆(複製)硬碟：
有客戶建議幾款軟體，相關下載及操作請上網搜尋
2、DISKgenius
3、HDClone Pro
4、Thecus NAS OS5 X64機型
[http://thecus.kayako.com/default_import/Knowledgebase/Article/View/606/0/thecus-raid-roaming-table]
有內建硬碟複製功能
磁碟複製(Disk
Clone)完成後，請將NA...